To best serve our customers during these coming days of family together time, we’ve made a few temporary adjustments to our services. They are detailed below, so please read the whole post!
Open for Business as Usual, with Slightly Reduced Hours
We are open for business as usual and busy restocking the shelves as quickly as possible. As you can imagine, as a store that offers excellent at-home entertainment, we’ve had a busy couple of weeks! But with the announcement last Friday about the temporary cancellation of in-store events, evenings have been much slower. As such, we are slightly reducing our hours of operation and closing a bit earlier in the evening. Effective immediately, we will close at 8pm Mondays through Saturday (instead of 9pm). Sunday hours are unchanged. Please note that we may adjust these hours again as need warrants. Here are our updated hours until further notice:
- Mon – Sat: 10am – 8pm
- Sun: 11am – 5pm
If you would rather not come in to the store, but don’t mind traveling our way, we can accommodate you during regular hours. Simply call your chosen store with the items you would like to purchase. The staff member will confirm we have the item in stock* and you can pay for the item via credit card over the phone. When you arrive at the store, just call the store again and we will rush your purchased items out to you. If you would like, we can either remove the shrink wrap or wipe it down before handing it over.
Free Home Delivery
For those who wish to have their games brought to you, we are offering free limited home delivery. Please note that we have limited staff, so our service area will have to remain fairly limited. We ask that you only use this service if you truly are not able to travel to us for curbside delivery. A minimum purchase of $40 is required. Currently we are able to deliver games to the following areas:
- Cottage Grove
- Sun Prairie
In order to take advantage of this service, please contact your chosen store with the items you would like to purchase. The staff member will confirm we have the item in stock* and you can pay for the item via credit card over the phone. We will take your address, phone number, and any special instructions. Games purchased before 2pm will be delivered same-day if at all possible, but please understand this will depend on the relative demand and availability of staff. When we arrive with your game, we will call the phone number you provide and let you know the game has arrived. If you do not answer and we cannot contact you, we will return the game to the store and void the sale. For the safety of our staff, we will deliver items to your front door, porch, or outside your apartment building, and wait from a safe distance to acknowledge that you have retrieved your items. We will not enter any building. We will again offer to wipe down or remove shrink wrap.
* If items are not in stock, we can let you know how soon they will be back in stock and contact you when they are available again.
Thank you again for your patronage and opportunity for us to deliver quality fun in a time when it is sorely needed.